Return and Refund Policy

Effective Date: 01-01-2026

At PolliStore, customer satisfaction is important to us. Please review our refund policy before making a purchase.

1. Refund Eligibility

Refunds may be granted under the following circumstances:

• The item or service received is defective or incorrect
• The order was not delivered as described
• Duplicate or incorrect charges occurred

2. Non-Refundable Items

The following are generally non-refundable, unless required by law:

• Digital products once accessed or downloaded
• Services that have already been delivered or initiated
• Sale or promotional items

3. Requesting a Refund

To request a refund:

1. Email [email protected]
2. Provide your order number and reason for the request
3. Submit your request within 7 days of purchase (choose one)

4. Refund Processing

All refund requests are reviewed individually. If approved, refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.

5. Chargebacks

We recommend contacting PolliStore before filing a chargeback. Unresolved or fraudulent chargebacks may result in account restrictions or suspension.

6. Policy Changes

PolliStore reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page with a revised effective date.

7. Contact Information

For refund-related questions, please contact:
📧 [email protected]